
About eRIGHT
Fast. Reliable. Dependable
Introducing
What can eRIGHT Offer?
Our expertise is from an Enterprise background. This enables us to architect high performance and dependable networks while accommodating the budget and needs of any size business.
We strive to provide excellent solutions for our customers, check our testimonials to see our work.
Our vast range of technology experience includes:
Managed IT Services
The support you need, exactly when you need it. Partnering with eRIGHT is like having your own in-house IT department, but with an even greater dedication to your success. We are committed to delivering excellence in every aspect of our service because we understand that if we don’t exceed your expectations, you’ll find someone else who will. Our unwavering commitment to excellence ensures that we always go the extra mile for you.
Managed Security Operations Centre (SOC)
Our Security Operations Centre offers round-the-clock monitoring and threat detection to protect your business from cyber threats. Leveraging advanced analytics and real-time response, we proactively identify and neutralize risks before they can affect your operations. Our unwavering commitment to excellence ensures that your business remains secure and resilient against evolving cyber threats.
Managed Detection and Response (MDR)
Managed Detection and Response (MDR) is a comprehensive cybersecurity service that combines advanced technology with human expertise to detect, analyze, and respond to threats in real-time. MDR services provide continuous monitoring, threat detection, and incident response to protect your organization from cyber threats. The key components of MDR include:
- 24/7 Monitoring: Continuous surveillance of your IT environment to identify potential threats and vulnerabilities.
- Threat Detection: Utilizing advanced analytics, machine learning, and threat intelligence to detect suspicious activities and potential security breaches.
- Incident Response: A team of cybersecurity experts who investigate and respond to detected threats, mitigating risks and minimizing the impact on your organization.
Disabling User Accounts Based on Suspicious Activity
One of the critical features of MDR is the ability to proactively manage user accounts that exhibit signs of compromise. This includes:
- Travel-Based Anomalies: If a user account is accessed from an unusual location or multiple locations within a short period, it may indicate a potential compromise. For example, if a user logs in from the United Kingdom and then shortly after from another country, this could trigger an alert.
- Failed 2FA Attempts: Multiple failed attempts to pass two-factor authentication (2FA) can also signal that an account is under attack. Attackers may try to bypass 2FA by guessing or using stolen credentials.
When such anomalies are detected, the MDR service can automatically or manually disable the affected user accounts to prevent unauthorized access and protect sensitive information. This proactive approach helps to neutralize threats before they can cause significant damage to your organization.
By leveraging MDR and its capabilities, organizations can enhance their security posture, ensuring that potential threats are swiftly identified and mitigated, thereby safeguarding their operations and data.
Backup as a Service with Veeam (BaaS)
Ensure your data is always protected and recoverable with our Backup as a Service (BaaS) powered by Veeam. Our solution offers a reliable and efficient way to safeguard your critical business information, providing peace of mind and robust data protection.
With Veeam’s advanced technology, we deliver:
- Comprehensive Data Protection: Our BaaS solution covers all your data, whether it’s on-premises, in the cloud, or in hybrid environments. Veeam’s powerful backup capabilities ensure that your data is securely stored and easily recoverable.
- Automated Backups: Schedule regular backups without any manual intervention. Veeam’s automation features ensure that your data is backed up consistently and reliably, reducing the risk of data loss.
- Fast Recovery: In the event of data loss or corruption, Veeam enables rapid recovery of your data, minimizing downtime and ensuring business continuity. Whether you need to restore a single file or an entire system, our solution provides quick and efficient recovery options.
- Scalability: As your business grows, our BaaS solution scales with you. Veeam’s flexible architecture allows you to easily expand your backup infrastructure to accommodate increasing data volumes.
- Advanced Security: Protect your data with Veeam’s robust security features, including encryption, secure access controls, and ransomware protection. Our solution ensures that your backups are safe from unauthorized access and cyber threats.
- 24/7 Monitoring and Support: Our dedicated team monitors your backups around the clock, ensuring that any issues are promptly addressed. With our expert support, you can rest assured that your data is in good hands.
By leveraging Veeam’s industry-leading technology, our Backup as a Service provides a seamless and reliable way to protect your business data. Trust us to keep your information secure and recoverable, so you can focus on what matters most—growing your business.
Cloud Solutions and Management (Office 365)
Empower your business with our comprehensive cloud solutions and management services using Office 365. We provide a seamless and efficient way to leverage the power of the cloud, ensuring your organization stays productive, collaborative, and secure.
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Office 365 Integration: Our team of experts will help you integrate Office 365 into your existing IT infrastructure, ensuring a smooth transition to the cloud. We handle everything from initial setup and configuration to ongoing management and support, so you can focus on your core business activities.
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Productivity Tools: Office 365 offers a suite of powerful productivity tools, including Word, Excel, PowerPoint, Outlook, and Teams. These tools enable your team to collaborate in real-time, share documents, and communicate effectively, no matter where they are located.
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Cloud Storage and File Sharing: With OneDrive and SharePoint, Office 365 provides secure cloud storage and file sharing capabilities. Your team can access and share files from any device, ensuring that important documents are always available when needed.
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Security and Compliance: Office 365 includes advanced security features to protect your data and ensure compliance with industry regulations. Features such as multi-factor authentication, data encryption, and threat detection help safeguard your information from cyber threats.
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Scalability and Flexibility: As your business grows, Office 365 scales with you. You can easily add or remove users, adjust storage capacity, and customize services to meet your evolving needs. This flexibility ensures that your cloud solutions remain aligned with your business objectives.
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24/7 Support and Management: Our dedicated support team is available around the clock to assist with any issues or questions you may have. We provide proactive monitoring and management of your Office 365 environment, ensuring optimal performance and reliability.
By leveraging our cloud solutions and management services with Office 365, you can enhance your business operations, improve collaboration, and ensure the security of your data. Trust us to provide the expertise and support you need to make the most of your cloud investment.
Proactive Server Maintenance (Windows Server)
Ensure your Windows Server environment runs smoothly and efficiently with our proactive server maintenance services. We provide comprehensive solutions to keep your servers in optimal condition, minimizing downtime and enhancing performance.
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Regular Updates and Patching: We ensure that your Windows Servers are always up-to-date with the latest security patches and updates. By regularly applying patches, we protect your servers from vulnerabilities and ensure they are compliant with industry standards.
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Performance Monitoring: Our team continuously monitors the performance of your servers, identifying and addressing potential issues before they become critical. We use advanced monitoring tools to track key performance indicators, ensuring your servers operate at peak efficiency.
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Security Management: We implement robust security measures to safeguard your servers from cyber threats. This includes regular security audits, firewall management, and intrusion detection systems to protect your data and maintain the integrity of your server environment.
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Backup and Recovery: We provide reliable backup solutions to ensure your data is always protected. In the event of data loss or corruption, our rapid recovery processes minimize downtime and ensure business continuity.
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Resource Optimization: Our proactive maintenance services include optimizing server resources to improve performance and reduce costs. We analyze server workloads and make adjustments to ensure efficient use of CPU, memory, and storage.
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Health Checks and Diagnostics: Regular health checks and diagnostics help us identify potential issues early. We perform thorough inspections of your server environment, checking for hardware failures, software conflicts, and other potential problems.
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24/7 Support: Our dedicated support team is available around the clock to assist with any server-related issues. We provide prompt and effective solutions to ensure your servers remain operational and secure.
By leveraging our proactive server maintenance services for Windows Server, you can ensure your server environment remains reliable, secure, and efficient. Trust us to provide the expertise and support you need to keep your business running smoothly.
The Highlights!
- Trained MS Engineers with years of experience supporting core operating systems, such as: Microsoft Windows Networks (with Server 2003, 2008, 2012, 2016, 2019, 2022),
- Years of Multi-Vendor expertise, and capability to install and maintain: TCP/IP Networks (Inc. IPv4 & IPv6).
- Expert Architects in Remote Access Solutions (Direct Access, VPN, and Modern Zero-Trust Solutions), not only installing solutions but assessing their security and practicality.
- Access to Multiple WAN Technologies (Installation and Consultation) – eRIGHT are Partnered with core ISP’s to provide connectivity to your sites, fully managed, and with any bespoke Internet Backup solution.
- Field Technicians to help Install and Support: Micro-Segmentation, LAN Switches & Technologies (VLAN)
- In-House Engineers with Speciality in Structured Copper Cabling (CAT5e, CAT6), Fully In-House “Splice Engineers” Fiber Systems(Single-mode/Multi-mode).
- Expert designs of UniFi Wi-Fi Solutions and Technologies
(We are able to provide comprehensive audits and solutions) - Building P2P Wireless Links (High Capacity, WISP, Low Range)
- Daily Support of: Desktop Computers, Typical Workforce Computers & CAD Capable Machines.
- inc. Specialist Systems (Label Printers, CNC Computers)
Experts
Business
eRIGHT Managed Services FAQ’s
What if we already have IT Support?
If you already have IT Support, partnering with eRIGHT can still provide significant benefits. Here are a few reasons why you might consider our services:
Enhanced Expertise: Our team brings a wealth of experience and specialized knowledge in various IT domains, including cloud solutions, cybersecurity, and advanced networking. We can complement your existing IT support with our expertise.
Proactive Monitoring and Maintenance: We offer proactive server maintenance, ensuring your systems are always up-to-date and running smoothly. This includes regular updates, performance monitoring, and security management to prevent issues before they arise
Comprehensive Services: Our services cover a wide range of IT needs, from managed detection and response (MDR) to backup solutions with Veeam, and networking, internet, and fiber termination. We provide a one-stop solution for all your IT requirements
If you have any specific concerns or requirements, we would be happy to discuss how eRIGHT can work alongside your existing IT support to enhance your overall IT strategy.
How do I contact IT Support?
Once we have Managed Services setup for your business, You can reach our IT Support via phone, or email.
Our contact details are
T: 01909 541155
E: Support@eright.co.uk.
What are the support hours?
Our IT Support team is available from 9:00 AM to 5:00 PM, Monday to Friday, excluding public holidays.
For urgent issues outside these hours, please refer to our emergency contact procedures.
How do I reset my password?
If you need to reset your password please contact IT Support for assistance. Please ensure you are on a company computer, and provide an email thread and manager confirmation (for your security)
What should I do if my computer is running slow?
First, try restarting your computer. If the issue persists, contact our helpdesk on 01909 541155 for further assistance.
What should I do if I receive a suspicious email?
Do not open any attachments or click on any links in the email. Report the email to IT Support immediately. We will investigate and advise you on the next steps.
We're Here To Help!
Office
Red Lane, Worksop
Notts, S81 8BP
Hours
M-F: 9am – 5pm
S-S: Closed
Call Us
01909 541155